Tuesday, September 4, 2018

MoviePass, A Brief History I: Becoming a Legend


June 2011
Humble Beginnings

It all started in San Francisco, where MoviePass first offered folks (by invite only) a shot at their enticing movie-per-day subscription, usable in a grand total of 21 theaters. Stacey Spikes and Hamet Watt were the two masterminds, backed by several investors and corporations, including the unstoppable titan of tech known as AOL.
MoviePass faced challenges. They had a clunky operating system. And theater owners didn’t like the company, so they refuse to play ball with their 19,000 subscribers.
MoviePass switched their ticket-distribution system—annoying their customers with the first of MANY changes over the next seven years—and required them to print vouchers at home, one for each ticket.
This didn’t earn them any goodwill with theaters, either, as it took confused box office workers forever to figure out how to redeem the vouchers before they stopped working with MoviePass altogether.
MoviePass was a quirky San Francisco treat, hardly an auspicious debut for the service.

October 2012
MoviePass Goes National

MoviePass wasn’t quite sure how much to charge users, so they beta-tested in various markets. Subscribers paid $29-$34 each month, determined by their region.
So right off the bat, it was a pretty amazing deal for those who knew about it and maximized their usage, getting first-run tickets for about $1 each.
MoviePass ditched the printed voucher system, switching to their more familiar app/card one-two punch.
AMC was the first national theater chain to express disdain and resist working with MoviePass, a position they would maintain to this day.
By the end of the year, Business Insider named MoviePass one of the “25 Most Disruptive Apps of 2012” and put it on the list of the “Best of Everything in 2012.”

December 2014
Enemies Become Friends

After getting those mighty accolades, 2013 proved to be a surprisingly uneventful MoviePass year. The movie theater industry in general was having a rough time, with record-low attendance and record-low audience enthusiasm.
It’s almost like movie tickets were ridiculously overpriced and people were fed up with the whole  movie theater system—no longer impressed by lame shiny-toy gimmicks like upcharged eye-hurting “3D”—thus making it ripe for disruptive innovation.
Hmm…
AMC caved and finally stopped fighting MoviePass. Catching the vision of a subscription-style model for moviegoing, AMC formally partnered up with MoviePass in Boston ($45/month) and Denver ($35/month).

June 2016
Mitch!

Former Netflix/Redbox executive Mitch Lowe took over MoviePass as CEO. He’d been advising them for a couple years at that point, but all of a sudden, he was in charge.
What could go wrong?

July 2016
Trying to Get the Price Right

After years of tentative tests and experimenting with limited markets, Mitch’s disruption and experimentation came fast and furious.
MoviePass tested different plans in different areas depending on how many movies each user watched.
At one point, subscribers paid $50/month for six movies. And elsewhere, anywhere from $40/month to $99/month for unlimited movies. Both plans included 3D options.
MoviePass officially started offering different plans for anywhere between $15/month and $21/month for two movies.
The bigger the city, the more expensive MoviePass was.

December 2016
20,000!?

MoviePass hit the landmark of 20,000 subscribers.
Who could imagine that number ever going higher?

August 2017
Gentlemen, Start Your Engines...

Helios and Matheson, a major analytics firm, bought a majority stake in MoviePass.
They schemed to increase membership numbers to a point where they could leverage their user base in other financial areas and gather comprehensive data on users’ movie interests to sell targeted advertising. (This is what Google and Facebook do, and they charge even less than MoviePass for their services.)
Hmm…
How would they ever pull this off?

August 15, 2017
Cinemadness Begins

A day that will live in honor forever among those who were blessed enough to enjoy MoviePass at its apex of existence.
August 15, 2017: The day MoviePass dropped their price to $9.95/month for their premium one-movie-a-day service.
MoviePass’ website promptly crashed and new users had to wait weeks for their MoviePass cards to arrive.
But arrive they did.
And sure, there was a learning curve involved for the app/card check-in system. But once users got it, they went on the moviegoing adventure of a lifetime.
MoviePass lifted their restriction on seeing a movie multiple times (contrary to a prominent article in Business Insider at the time, which indicated the restriction was still in place).
And for a time, we lived happily ever after, in cinematic bliss. Until...

-B.P. Kasik/Phony McFakename
 (I also wrote the authoritative literary work on MoviePass, Cinemadness: Live Your Best MoviePass Life)


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My "legitimate" books are on Amazon here and my Phony books are on Amazon hereI exist on Twitter and Facebook and Instagram.

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